One of the best things about Ok Alone is the choices! You have so many options on whether to use features or not or if you even want them in the first place. Some choices can be made in advance but some choices will come down to the very second of the situation you find yourself in.
If you find yourself in a potentially dangerous situation you need to decide which will be safer for you – discreetly calling for help or letting those around you know you are calling for help?
Workers with an iPhone 8 or later model can set up a shortcut that activates the multi-tap function on the back of an iPhone to create a discreet lone worker alarm.
Activating this function will allow lone workers to access help without alerting others around them and potentially escalating a dangerous situation. Monitors will receive an alert from workers requesting immediate help. They are then able to see on their dashboard the workers precise GPS location and can immediately send the necessary assistance.
Learn how to setup the Discreet Help Alert on iPhone
The latest version of the Ok Alone Android app – 10.3 – has the “Shake for Help” feature. When enabled and a shift is running – shaking the phone will activate a help alert. When Shake for Help is turned on and the phone detects the shaking motion, the worker has 10 seconds to check in. If the worker does not check in to cancel the alert, then a help alert is sent to their monitor requesting immediate assistance. There are three levels of sensitivity a worker can choose from to set the ‘shake’ detection.
Learn how to setup the Discreet Help Alert on Android
Desktop App
Ok Alone also offers a desktop version of the app. Staff can start a shift, minimise the window and have the icon open on the task bar at the bottom of their screen. This makes the app accessible all day from their pc or laptop while they work. If there is an emergency situation, it only takes two discreet clicks of the mouse to access immediate help from a designated monitor.
Learn how to setup the Desktop App
If you are in a situation where you want people to know you are calling for help or cannot reach your phone to trigger an alarm, Ok Alone has the handsfree option.
Voice commands allow workers to use their voice to initiate actions on a smartphone, such as sending an SMS or making a phone call. Any user of Ok Alone with an iPhone Siri or an Android phone with Google Assistant can easily start a shift, check in or get help – all by using their voice, completely hands free.
This feature is not only helpful if you are in danger, it also gives you the option to use Ok Alone and check in using only your voice when working alone in a vehicle, working on the move or any time you needed to be hands free, wherever you are and whatever you’re doing.
The most common way to request help on the Ok Alone app is to tap the main HELP button found on the home screen when a worker is on shift. Tapping the help button sends an instant request to the worker’s Monitor/s and allows them to see a real time GPS location for the worker.
Workers can also request help by SMS. Workers would send their worker ID number followed by the word ‘Help’ to Ok Alone in their contacts. Or alternatively, go into their contacts and call Ok Alone. They would then enter their worker ID number and then select option 0, ‘help’ using the keypad.
As an expert in lone worker content management, I possess an extensive knowledge base and experience in the area of lone working and safety monitoring. My expertise in this field encompasses a wide range of areas, including risk assessment, training, communication, and technology. I have a deep understanding of the unique risks associated with lone workers and have researched and written many projects and articles to educate people in how to mitigate these risks.
Throughout my time with Ok Alone, I have kept up to date with technological developments, legislative changes and regulations that have been introduced to help organizations ensure the safety of their lone workers.
This post was last modified on December 15, 2023 9:06 am
We are always looking for better ways to explain how Ok Alone works. We have…
Whether it's for missed check-ins or help alerts, everyone who works alone or in isolation…
Single point of of contact is important in quarrying and aggregates businesses. It’s there for…
Sometimes people think because they have gps tracking on their vehicles, they are monitoring the…
A Guardian/Insight survey asked what are the key challenges facing individual care worker, and the…
Every morning, we get up and go about our day assuming we'll come home safely…