Integrations

Manage emergencies in real-time with Ok Alone and Microsoft Teams

Enable monitors to collaborate in real-time during emergencies, ensuring companies can take the best course of action to support their workers in need with Ok Alone’s integration with Microsoft Teams.

This integration provides a powerful tool for companies to enhance real-time collaboration among monitors during emergency situations involving lone and remote workers. This feature allows multiple people to receive and act on alerts quickly, ensuring workers are supported efficiently and effectively. By integrating safety alerts with an existing work platform, companies can significantly improve their ability to manage emergencies and ensure the best possible outcome for their workers.

Alert Available Monitors in Real-Time

Add and remove team members from Microsoft Teams channels based on who is working a specific shift, ensuring that only the relevant people receive alerts during their assigned shifts. This enables real-time communication tailored to the team on duty, without overloading others with unnecessary notifications. Monitors can be seamlessly added to or removed from alert channels, creating a highly flexible and responsive emergency monitoring system.

Multiple Monitors Can See and Act on Alerts

Microsoft Teams allows assigned monitors to receive alerts simultaneously, ensuring that no emergency goes unnoticed, even if one or more monitors on the channel are unavailable. The integration promotes real-time discussion and decision-making, as by receiving immediate notifications monitors can see the details of the alert, communicate with others in the channel, and coordinate a quick response. This promotes fast decision-making and collective action, ensuring that the right course of action is taken swiftly, and efficiently without delays caused by communication breakdowns or the need to switch between platforms.

Integrate with Existing Comms Channels

Companies that already use Microsoft Teams for communication can seamlessly integrate Ok Alone’s notification system into their existing workflow. This eliminates the need for separate communication platforms, reducing confusion for monitors and ensuring that emergency notifications do not get missed. The simplicity of receiving and responding to alerts within the same platform that monitors use daily enhances the overall usability of the system.

Screenshot of Ok Alone and Microsoft Teams Emergency Alert

Improved Coordination in a Crisis

The Microsoft Teams integration enables monitors to share information, provide updates, and log decisions in a transparent and traceable manner. With multiple monitors being able to collaborate on the same Teams channel, they can confirm who is responding to the alert, ensuring no duplication of effort or confusion about who is in charge of the situation. The ability to assign tasks and track responses in Teams provides a clear record of actions taken, which is crucial for post-incident reviews and accountability.

Summary

Ok Alone’s integration with Microsoft Teams notifications improves an organisation’s ability to react quickly and effectively in a crisis. This integration gives companies the ability to dynamically add and remove team members from existing work channels. Integrated notifications allowing real-time collaboration among monitors maintains a clear audit trail of actions taken and creates a robust safety system.

While this new feature promotes a culture of safety and ensures that companies meet their duty of care obligations, the main benefit of this collaboration is the ability to quickly and effectively coordinate a response in an emergency.  

Contact us on customer.support@okalone.net to update your account.

This post was last modified on November 12, 2024 6:04 pm

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Published by
Stacey Manclark

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