Government/Municipality Company Case Study

About 3700 Municipal Governments exist in Canada. Each of them are made up of many departments. This makes implementing any new system a challenge. A lone worker safety system is no different.

For example, City of Surrey in British Columbia, Canada wanted to satisfy every department’s needs. However, each had different technical capabilities. Parks and Recreation had old flip phones. Wastewater had smartphones and Utilities used land lines. Finding a system that worked with all three was key. Each department also needed to check-in at different periods throughout the day. The system needed to give them this control too.

Hard-pressed to find a lone worker solution that would provide all three check-in methods and the ability to adjust check-in intervals, City of Surrey decided to trial Ok Alone. What they discovered was how simple it was for their workers to check-in via text, app and phone call. They also learned they’d have more than enough control to align check-in intervals within the different departments of their local authority.

Determining that all department’s needs had been satisfied, City of Surrey decided to get setup with their own account. They’ve found a good fit with the Ok Alone solution. Workers now feel safe and they can easily meet their compliance obligations.